Terms and Conditions maju99 – The Complete Guide to Using the Platform

1. Introduction

Welcome to maju99. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and maju99 ("Platform", "We"). This Agreement governs your use of the maju99.win website and all services, games, and features provided by our platform.

By completing the registration process, making any deposit, or using any part of the maju99 platform, you confirm that you have read, understood, and agree to be bound by all provisions of this Agreement. If you do not agree with any part of these terms, you are advised not to use our platform.

2. Eligibility & Account

To register and use the maju99 platform, you must meet the following requirements:

• Aged 18 years and above at the time of registration.
• Not listed among individuals prohibited from using online gambling services under applicable local laws.
• Providing accurate, truthful, and complete registration information including your full name, date of birth, and valid contact details.
• Fully responsible for all activity that takes place within your account.

Each member is only permitted to hold one account only at maju99. Multiple account registrations by the same individual — whether using a different name, email, phone number, or IP address — are strictly prohibited and may result in all associated accounts being suspended or terminated.

You are solely responsible for maintaining the confidentiality of your account password. maju99 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence. Please contact our support team immediately if you suspect your account has been compromised.

3. Deposit & Withdrawal

Maju99 supports a range of local payment methods including FPX, DuitNow, Touch 'n Go eWallet, and bank transfers. All financial transactions are protected by 256-bit SSL encryption to keep your data secure.

• Minimum deposit: RM 20 per transaction.
• Minimum withdrawal: RM 50 per application.
• Deposit processing time: Between 1 and 5 minutes under normal circumstances.
• Withdrawal processing time: Between 1 and 3 hours for fully verified accounts.
• All deposits must be made using a payment method registered under the account holder's name only. maju99 does not accept third-party deposits.

Maju99 reserves the right to hold or suspend any withdrawal that requires further review for security reasons, identity verification, or investigation of suspicious activity. In such cases, our team will contact you via email or live chat within 24 hours.

4. Bonus & Promotions

Maju99 offers a variety of bonuses and promotions to both new and existing members from time to time. Each promotion is subject to its own specific terms and conditions as stated on the respective promotion page. The following general conditions apply to all promotions:

• The welcome bonus can only be claimed once only by each new member.
• All bonuses are subject to rollover (repeated wagering) as required before winnings can be withdrawn. Rollover rates vary by promotion type.
• Bonuses received must be used within the specified validity period. Expired bonuses will be automatically forfeited.
• Maju99 reserves the right to cancel or withdraw any bonus if there is evidence of misuse, fraud, or any attempt to exploit the promotions system.
• No more than one bonus may be active in an account at the same time, unless otherwise stated in the relevant promotion's terms.
• Wagering with bonus funds only, without any genuine gameplay activity, may result in the bonus being forfeited.

For more information on current promotions, please visit the Promotions us.

5. Game Rules

All games available on the maju99 platform use a Random Number Generator (RNG) system that has been verified by independent auditing bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party.

• Game results displayed on screen are final and may not be disputed unless there is strong evidence of a technical failure.
• In the event of a technical disruption during a gaming session, affected bets will be returned to the member's account within 24 hours.
• Maju99 reserves the right to void any wager or game that occurs as a result of a software error, system malfunction, or any other exceptional circumstance.
• Members are responsible for ensuring a stable internet connection while playing. maju99 is not liable for any losses caused by connectivity issues on the member's end.

For Live Casino games, additional rules set by the respective game provider also apply. Live dealers reserve the right to reject bets that do not comply with the designated table limits.

6. Prohibited Conduct

The following actions are strictly prohibited on the maju99 platform and may result in your account being suspended or terminated without prior notice:

• Registering more than one account or using another person's account.
• Using automated software, bots, scripts, or any unauthorized tools to play or conduct transactions.
• Colluding with other players to exploit bonus or promotion systems (bonus hunting / bonus abuse).
• Engaging in any form of fraud, theft, or other illegal activity through the platform.
• Abusing the customer support system by submitting false or malicious reports.
• Attempting to access unauthorized sections of the platform or interfering with maju99's systems.
• Using the platform for money laundering or financing illegal activities.

7. Account Suspension & Closure

Maju99 reserves the right to suspend or close any member's account at any time for the following reasons:

• Violation of any provision in these Terms and Conditions.
• Suspicion or detection of fraudulent activity, money laundering, or suspicious behaviour.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Voluntary account closure request by the member.
• Accounts that have been inactive for more than 12 consecutive months.

If your account is closed for legitimate reasons and your remaining balance is verified as rightfully yours, maju99 will process the withdrawal of that balance upon completion of the investigation, subject to deduction of any bonus that has not met the rollover requirements.

Members who wish to voluntarily close their account may contact our support team via live chat within the platform. Requests will be processed within 3 business days.

8. Limitation of Liability

Maju99 provides this platform on an "as-is" basis. While we continuously strive to ensure smooth and uninterrupted operation, we cannot guarantee that the platform will always be free from technical disruptions, software errors, or other related issues.

• Maju99 is not liable for any indirect, consequential, or punitive losses incurred by members as a result of using the platform.
• Maju99's maximum liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days prior to the claim.
• Maju99 is not responsible for any losses arising from the failure of third parties such as payment providers, game providers, or internet service providers.

Members acknowledge that gambling involves real financial risk. maju99 is not responsible for any financial losses incurred as a result of gambling activity on our platform.

9. Privacy & Data Protection

Maju99 takes the protection of your personal data seriously. All information you provide during registration and use of the platform is protected with 256-bit SSL encryption and stored on secure servers.

• Your personal data is used solely for the purposes of account management, transaction processing, customer support, and compliance with legal requirements.
• Maju99 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
• Data may be shared with regulatory authorities or law enforcement agencies when required by law.

For full details on how we handle your personal data, please refer to our Privacy Policy us.

10. Responsible Gaming

Maju99 is fully committed to responsible gaming practices. We believe that gambling should remain a form of entertainment, not a source of income or a means to resolve financial problems.

• Members may set daily, weekly, or monthly deposit limits through their account settings.
• Options to set loss limits and session wagering limits are also available to all members.
• Members who need a break from the platform may activate the Self-Exclusion (Self-Exclusion) for a period of 24 hours, 7 days, 30 days, or permanently.
• Maju99 strictly prohibits the use of the platform by individuals under the age of 18.

If you or someone you know is showing signs of problem gambling, please seek help immediately and contact our support team. More information on responsible gaming can be found on the Responsible Gaming us.

11. Amendment of Terms

Maju99 reserves the right to amend, update, or improve these Terms and Conditions at any time without prior notice. Amendments will take effect immediately upon being posted on this page.

It is your responsibility as a member to review this page regularly to ensure you are always aware of the latest applicable terms. The "Updated" date at the top of this page indicates when these terms were last modified.

If you disagree with any amendments made, you have the right to close your account and stop using the maju99 platform. Your continued use of the platform after any changes take effect will be considered acceptance of the revised terms.

For any enquiries regarding these Terms and Conditions, please contact our support team via the in-platform live chat or send an email to [email protected].