Your privacy is more than a priority — it is our responsibility. This document transparently explains how maju99 collects, uses, stores, and protects the personal data of every member using our platform.
Maju99 implements six layers of data protection to ensure your personal information remains safe and secure at all times.
All data transmitted between your device and maju99's servers is protected by industry-standard 256-bit SSL encryption, ensuring no third party can intercept or read your information.
Member personal data is stored on servers protected by strict access controls, multi-layered firewalls, and regular security audits conducted by our internal expert team.
Only authorised staff with a legitimate work requirement may access member personal data. All access is logged and continuously monitored.
Maju99 will not sell, rent, or share your personal data with third parties for marketing purposes without first obtaining your explicit consent.
You have the right to view, correct, or request deletion of your personal data at any time by contacting our support team directly.
The maju99 Privacy Policy is structured in accordance with international data protection standards and updated regularly to ensure ongoing compliance with current requirements.
Maju99 ("we", "Platform") respects the privacy of every individual who uses the maju99.win website and all related services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data as a member of our platform.
By registering an account, using any platform feature, or simply browsing the maju99 website, you consent to the data processing practices described in this document. If you do not agree, please discontinue use of the platform and contact us to close your account.
This Policy applies to all information collected through our website, mobile app, and all official maju99 communication channels including customer support email and the platform's live chat.
Maju99 collects your personal data through several means depending on your interaction with the platform. The following are the categories of data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, e-wallet details, transaction history | Deposit and withdrawal process |
| Usage Data | Game history, betting records, session times | Automatic in-platform activity |
| Technical Data | IP address, device type, web browser, location | Automatic system logs |
| Communication Data | Live chat records, support emails, feedback | Interactions with the support team |
We only collect data that is strictly necessary to provide the services you request. Providing inaccurate or false information may result in your account being suspended in accordance with Terms and Conditions .
The personal data we collect is used solely for legitimate purposes directly related to the provision of maju99 services. The following are the primary purposes for which data is used:
Maju99 does not sell or rent your personal data. However, we may share certain information with selected third parties in the following situations:
All third parties we work with are bound by data protection agreements that require them to use your data only for the specified purpose and not to disclose it to any other party.
Maju99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login, secure sessions, and account security | Mandatory |
| Analytics Cookies | Collect anonymous usage data to help us understand how members interact with the platform. | Options |
| Functional Cookies | Remember your preferences such as language, display settings, and game preferences. | Options |
You may manage or disable optional cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the maju99 platform.
Maju99 implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, damage, or accidental disclosure.
As a maju99 member, you have the following rights regarding the personal data we hold about you:
To exercise any of the above rights, please contact our support team via in-platform live chat. We will process your request within 30 business days.
Maju99 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or fully anonymised in accordance with maju99's internal procedures.
The maju99 platform may contain links or references to third-party websites, including game provider sites or service partners. This Privacy Policy does not apply to those third-party websites.
Maju99 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any personal information.
Maju99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or service improvements.
Any material changes to this Privacy Policy will be communicated to you through one of the following methods:
Continued use of the maju99 platform after changes take effect constitutes acceptance of the updated version of the Privacy Policy. The "Updated" date at the top of this page always reflects the latest version of this document.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our privacy team will acknowledge receipt of your enquiry within 2 business days and endeavour to provide a full response within 14 business days depending on the complexity of the issue raised.
Maju99 is committed to resolving all privacy concerns fairly and transparently. Your satisfaction and trust are our top priority.